Refund policy

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

If you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within 14 days of receiving your item. All returned items must be in new and unused condition.

To start a return, contact us at burkeacandle@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging.

Please note that returns will need to be sent to the following address: 1402 Elsinore dr Arcola Texas 77583 

Please note that you will be responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.

You can always contact us for any return question at burkeacandle@gmail.com.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at burkeacandle@gmail.com.